Dear Stratford Assisted Living,
The family of Nellie Beasley would like to express our deepest gratitude to the entire staff employed by your facility in the Generations unit. From the first day Nellie became one of your residents, in October 2012, to her passing this month, she was always treated with dignity, respect, and especially love. Like all your residents, she was treated like family, and we know she cared for you too.
Although the transition from independently living in her home for 60 years in Reno, Nevada, to residing in an assisted living facility was difficult for her, she eventually began to think of the Stratford as her home.
We know that was only made possible by the compassion, patience, understanding and love that was exhibited by everyone she came in contact with at The Stratford.
The entire staff made a difficult situation much easier for all of us and we will never forget you.
The Stratford at Beyer Park has been the ideal assisted living location for my mother. The staff is incredibly gentle and caring. They look after all the residents as if they were family members, going out of their way to provide extra attention. They’ve done surprise balloons for my mother and shown up with pictures, always make sure she is included in activities if she wants or let her be by herself if she needs privacy, and help her with day-to-day-living tasks when she is struggling.
The staff is also very open and informative when talking to family and wonderfully pro-active when it comes to getting needed care, both of which are a real plus for us as we do not live in the area. We’re always kept informed about what is going on and given real options for dealing with problems rather than just being informed that something seems wrong and waiting for us to provide a solution. It is such a relief to know that Mom is safe and happy.